AfterPay - FAQs

AFTERPAY REQUIREMENTS
  1. A US credit card or debit card.
  2. To be over 18 years of age.
  3. A US resident address.
WHAT IS AFTERPAY?

Afterpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in four equal payments made every 2 weeks without any interest.

HOW DO i use afterpay?

Shop on ASTRtheLabel.com and check out as normal. At checkout, choose the Afterpay payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard).

If you've used Afterpay before, just log in to your Afterpay account. Then complete your order – easy!

Please note, all items in your shopping bag must be eligible for Afterpay, and the shopping basket value must be between $35 and $1000.

IS AFTERPAY AVAILABLE TO INTERNATIONAL CUSTOMERS?

Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.

AFTERPAY PAYMENT SCHEDULE

Afterpay customers have to make their first payment at the time of purchase.The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method.

If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

NOT ABLE TO PAY AFTERPAY INSTALLMENT?

An $8 late payment free will be charged if funds are not available at the time the automatic payment is due.

An additional $8 fee will be charged if the missed payment is not made within 7 days.

Late fees will not exceed 25% of the total order. Please see Afterpay here.

CAN I USE OTHER FORMS OF PAYMENT WITH AFTERPAY?

Yes, you may also use a gift card or promotional code with Afterpay to pay for your purchase as long as your order total is between $35 and $1,000.

RETURNING ITEM(S) WITH AFTERPAY

Afterpay returns follow our standard return process. To start the online return process using our return partner Happy Returns please click here. Please note, refunds for Afterpay will be refunded from ASTRtheLabel.com to Afterpay.

We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Afterpay online account.

Have more questions about Afterpay returns?

Go to afterpay.com

NOT ELIGIBLE FOR AFTERPAY

Afterpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

More questions about Afterpay?

Visit the Afterpay website here for a comprehensive list of FAQs here and check out Afterpay's Privacy Policy found here.

*Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of $8 with an additional $8 fee added after 7 days if payment is still unpaid.