ASTR Rewards is our loyalty program that lets you earn points on purchases, unlock rewards, and access exclusive perks as you shop. It’s completely free to join!

It’s free to join ASTR Rewards. As a member, you’ll:

• Earn points on every purchase
• Unlock rewards to use toward future orders
• Get early access to sales and new arrivals
• Access exclusive offers and products
• Receive birthday and anniversary perks
• Earn points through activities like reviews and social engagement

Create an account on our website. Once you’re signed in, you’re automatically enrolled.

ASTR Rewards has four tiers based on your spend over a rolling 12-month period:

• Member - Free to join
• Insider - $250 annual spend
• VIP - $500 annual spend
• Icon - $750 annual spend

Each tier unlocks additional benefits like increased point earnings, shipping upgrades, and enhanced return perks.

You’ll need to meet the spend requirement within a rolling 12-month period to keep your status.

You can earn ASTR Rewards points in a few ways:

On purchases:

• Member, Insider & VIP: 1 point per $1 spent
• Icon: 2 points per $1 spent

Additional ways to earn:

• Leave product reviews
• Sign up for email or SMS
• Follow ASTR The Label on social

Visit your account page to see all available ways to earn.

No, you do not need to be logged into your ASTR account to earn points. As long as you are using the email associated with your account, points will automatically be added even if you are not logged in.

However, you must join the loyalty program by creating an ASTR account AND be logged in to redeem points for a reward.

Yes, you need to be logged in to your ASTR Rewards account to utilize and redeem rewards.

Yes, you can only utilize points and redeem rewards by having an ASTR Rewards account.

Points are earned on eligible purchases, including gift card purchases. Points are not earned on shipping, taxes, or orders placed through third-party platforms or other websites.

If you use a gift card to pay for part of your order, points will only be earned on the remaining balance after the gift card and any discounts are applied.

Points are typically added 1 business day after your order has been placed.

Yes. Points expire after 360 days of account inactivity. Account activity includes actions like making a purchase, leaving a review, or completing other eligible actions that earn points. See your account for all the ways you can earn points.

Yes. If you return an item or cancel an order after earning points, those points will be removed from your account. This may result in a negative balance.

Any new points you earn will first be applied toward your negative balance. You won’t be able to redeem rewards until your points balance returns to a positive amount.

For every 100 points earned, you’ll get a $5 reward. Rewards can be applied at checkout toward your purchase subtotal, not including shipping fees or taxes. Rewards can be redeemed in $5 increments (e.g. $5, $10, $15, etc.), up to a maximum of $100 per transaction. We may occasionally offer other ways to use your rewards. Check your account page for all the ways you can redeem points and rewards.

Yes. Rewards can be used alongside most promo codes and discounts. Exceptions may apply. See promo details for terms and exclusions.

Yes. Rewards expire 180 days after they are issued, so be sure to use them before they expire.

Any unused reward value will be forfeited after the transaction.

• Points earned by the item purchased will be removed
• Rewards earned from the item purchase will also be removed or adjusted

Points will be adjusted based on the price difference of the exchanged item. If the new item is higher in value, you may earn additional points. If it’s lower in value, your points will be reduced accordingly.

Log into your account to view your balance, rewards, and status.

You can keep your ASTR Rewards account, and your points, active by completing qualifying activities. Qualifying activities include, but are not limited to: making a purchase, earning points for leaving a product review, earning points for completing an eligible action (like signing up for our email newsletter), and earning points for referring a friend to ASTR.

No. Each customer may only have one account. If multiple accounts are created, they may be merged or suspended, and any associated points or rewards may be removed.

Points and rewards are non-transferable and tied to your account.

Reach out to our customer service team for support.

We may update or modify ASTR Rewards at any time. Changes will be communicated to members. See our Terms & Conditions page for more information.

Yes, you can earn up to 125 points per review for leaving a qualifying product review:

• 25 points - Text-only review
• +50 bonus points - Add a photo
• +50 bonus points - Add a video

You can earn a maximum of 300 points per transaction by leaving product reviews.

Click here to read our Product Review Policy.

• Member: Free standard ground shipping on orders $75+
• Insider: Free standard ground shipping on all orders (no minimum)
• VIP: Free standard ground shipping on all orders (no minimum)
• Icon: Free expedited (2-day) shipping on all orders (no minimum)

*Shipping benefits apply to domestic orders within the continental United States only.

Shipping benefits apply to domestic orders within the continental United States only. Free Shipping is not available for shipments to Alaska, and Hawaii. At the moment we do not ship to US territories (American Samoa, Guam, The Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands).

Make sure you’re logged into your account. Your eligible shipping benefit will automatically apply at checkout.

• Member & Insider: Standard return policy
• VIP: Free returns + extended 30-day return window
• Icon: Free returns + extended 60-day return window

Returns benefits apply to orders placed in the United States only, including Alaska and Hawaii. They do not apply to U.S. territories or international (non-U.S.) orders.

A birthday reward is a special offer you receive each year during your birthday period. The value depends on your tier:

• Member: 200 points (equivalent to a $10 reward)
• Insider: 300 points (equivalent to a $15 reward)
• VIP: 400 points (equivalent to a $20 reward)
• Icon: 500 points (equivalent to a $25 reward)

Points will be automatically deposited into your account on your birthday. Make sure your birthday is added to your account to receive your points.

You’ll receive a special reward each year for being an ASTR Rewards member. Details will be shared in your account.